Product Return

You have a period of 14 days from the date of receipt of your order to return your purchases against a voucher or a refund if they are not suitable.

To exercise your right of withdrawal, you must :

  1. Respect the period indicated above
  2. Send us registered letter with an acknowledgment of receipt at Drone-FPV-Racer - Allée des charmes - Zone d'activité - 54840 BOIS DE HAYE stating your willingness to use your right of withdrawal
  3. Return the products, to the address indicated above, within 14 days after having notify your decision to retract. Products must be in their perfect state, in their original packaging and still sealed, without any trace or mark, with all accessories.
  4. Attach with the products a copy of your invoice as well as THIS DOCUMENT.

Return costs are your responsability.

If conditions above are not respected, Drone FPV Racer has the right to refuse voucher or refund and to reduct or claim various costs that may result from the failure of the procedure.

We will only be able to make a refund or a voucher after receipt and control of returned products.

Refund is made directly, following the same methods as those used to pay for the products in question.

We do not proceed to standard exchange. For another model or another color, simply reorder on the online store.

Shipping Cost

Degressive shipping cost

Express delivery with DHL

For order placed before 3:30PM

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Customer Service

An advice ? A question ?
call us at +339-72-61-23-57
Monday to Friday from 09h30 to 12h00 and from 13h30 to 17h30

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